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Living Room with Ceiling Fan

Owner Resources

How We Screen Your Rental Applicants

We understand that renting your property quickly is important — but finding the right tenant is even more important. Our application process is designed to assess each applicant fairly and consistently, while complying with Queensland rental legislation. Our Screening Process 1. Identity Verification We verify government-issued identification and key applicant details. 2. Financial Capacity We review relevant income, employment and supporting information to assess the applicant’s ability to meet their rental commitments. 3. Rental History Where permitted, we check rental references and relevant tenancy history, including information available through approved tenancy databases. 4. Tenant Suitability We consider relevant references and information provided by the applicant to assess their suitability and ability to care for the property. ​ Fair & Consistent Every application is assessed fairly and consistently, without unlawful discrimination. We only collect and use information that is relevant and permitted under Queensland rental and privacy laws. Our goal is simple: to protect your investment while finding a reliable tenant for your property. Our application and screening processes comply with applicable Queensland residential tenancy, privacy and anti-discrimination legislation.

Finding the Right Tenant for Your Investment

Frequently asked questions

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​Property Management Service

Tenant Guide

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